Privacy Policy

Last updated: September 4, 2026

Pepper West respects your privacy and is committed to being transparent about how information is collected and used through Pepper-West.com.

This Privacy Policy explains what information may be collected when you visit this website, how that information may be used, and the choices available to you.

Information We Collect

Information You Provide

We may collect information that you voluntarily provide when you use the website, make a purchase, submit a form, or contact Pepper West. This may include:

Name
Email address
Phone number
Billing information
Performer or stage name
Social media handles
Booking or event information
Information provided through contact, booking, performer submission, or other forms
Photos, videos, links, or other materials you choose to submit
Purchase and transaction information
Any other information you choose to provide

Payment Information

When you make a purchase or payment through Pepper-West.com, payment information is processed using Wix and/or third-party payment processing services.

Payment processors may collect information necessary to complete your transaction, including your name, billing information, payment method, and payment card information.

Pepper West may receive and retain transaction information such as your name, contact information, purchase details, transaction amount, payment status, and transaction history for purposes such as fulfilling purchases, maintaining business records, processing refunds, and resolving payment issues.

Full payment card information is generally handled by the applicable payment processor rather than directly stored by Pepper West.

Information Collected Automatically

When you visit Pepper-West.com, certain technical and usage information may be collected automatically by Wix or other services used to operate and analyze the website. This may include:

IP address
Browser and device information
Pages viewed
Referring websites or sources
Approximate geographic location
Date and time of visits
Website interactions
Cookie and similar technology information

This information may be used for website functionality, security, analytics, and improving the visitor experience

Information Collected Automatically

When you visit Pepper-West.com, certain technical and usage information may be collected automatically by Wix or other services used to operate and analyze the website. This may include:

IP address
Browser and device information
Pages viewed
Referring websites or sources
Approximate geographic location
Date and time of visits
Website interactions
Cookie and similar technology information

This information may be used for website functionality, security, analytics, and improving the visitor experience.

Wix

Pepper-West.com is hosted and operated using Wix.

Wix provides website hosting, e-commerce, payment, analytics, security, and other technology that may be used to operate this website. As a result, information you provide through Pepper-West.com may be collected, processed, or stored through Wix and its service providers.

Wix's handling of information is also governed by its own privacy policies and applicable terms.

How Information Is Used

Information collected through Pepper-West.com may be used to:

Process purchases and payments
Provide products, services, tickets, or other purchases
Process refunds when applicable
Respond to questions, inquiries, and booking requests
Review performer and act submissions
Communicate with performers, customers, collaborators, and venues
Manage Pepper West performances and Pepper’s Popcorn & Pasties productions
Send information about upcoming shows, events, products, or opportunities when requested or permitted
Maintain transaction and business records
Operate and improve the website
Analyze website traffic and usage
Detect and prevent fraud, spam, misuse, and security issues
Comply with legal, tax, accounting, and regulatory obligations

We do not sell or rent your personal information.

Performer and Act Submissions

If you submit an act or other materials for consideration for Pepper’s Popcorn & Pasties or another Pepper West production, the information you provide may be reviewed and retained for casting, production planning, and future show consideration.

Submitting an act does not guarantee selection for a production.

Materials submitted for consideration will not be publicly posted or used for promotional purposes without permission unless otherwise disclosed as part of the submission process.

Cookies and Similar Technologies

Pepper-West.com and Wix may use cookies and similar technologies that are necessary for the website to function and may also use cookies for analytics, security, preferences, marketing, or other website features.

Depending on your location and the technologies enabled on the website, you may be provided with options for managing certain cookies.

You may also be able to control or delete cookies through your browser settings. Disabling cookies may affect the functionality of certain website features.

Analytics

Pepper-West.com may use analytics provided by Wix or other analytics services to better understand how visitors interact with the website.

Analytics information may include information about website visits, pages viewed, traffic sources, devices, general geographic areas, and interactions with website content.

This information is used to evaluate and improve the website, marketing, and visitor experience.

Third-Party Services

Pepper-West.com may use or link to third-party services for functions including:

Payment processing
Ticket sales
Forms and performer submissions
Email communications
Social media
Video and media hosting
Website analytics
Marketing
Event registration

These third-party services may collect and process information according to their own privacy policies and terms.

When you leave Pepper-West.com or interact directly with a third-party service, Pepper West is not responsible for that service's independent privacy practices.

Email and Marketing Communications

If you voluntarily subscribe to a mailing list, request updates, or otherwise consent to promotional communications, your contact information may be used to send information about performances, productions, tickets, events, or other Pepper West activities.

You may unsubscribe from promotional emails at any time using the unsubscribe option provided in the message or by contacting Pepper West.

Administrative or transactional communications related to purchases, bookings, submissions, contracts, or productions may still be sent when necessary.

Information Sharing

We may share information with service providers when reasonably necessary to operate the website or provide requested services. This may include Wix, payment processors, email providers, analytics providers, ticketing services, and other technology or business service providers.

Information may also be disclosed when required by law, in response to a valid legal request, or when reasonably necessary to protect the rights, property, safety, or security of Pepper West, customers, performers, website visitors, or others.

We do not sell personal information to third parties.

Data Retention

Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected, legitimate business needs, transaction and financial recordkeeping, dispute resolution, or legal and regulatory requirements.

Your Privacy Choices

Depending on where you live, you may have certain rights regarding your personal information.

You may contact Pepper West to request access to, correction of, or deletion of personal information you previously provided, subject to applicable legal, contractual, financial, tax, or recordkeeping requirements.

You may also request to unsubscribe from marketing communications at any time.

Children's Privacy

Pepper-West.com is not intended to knowingly collect personal information directly from children under 13.

If you believe that a child has provided personal information through the website without appropriate consent, please contact Pepper West so the information can be reviewed and, when appropriate, deleted.

Data Security

Reasonable administrative and technical measures are used to help protect personal information.

Pepper-West.com also relies on Wix and applicable third-party service providers for website hosting, transaction processing, and security.

However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure.

Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in website features, business practices, technology, or legal requirements.

The "Last updated" date at the top of this policy indicates the most recent revision.

Contact

If you have questions about this Privacy Policy or would like to make a request concerning your personal information, please contact Pepper West using the contact information or contact form available on Pepper-West.com.

Pepper West
Pepper-West.com